“Matuwid na Pamamahala Tungo sa ARMM na Masagana’t Mapayapa”

Tuesday, January 27, 2015

Citizen Charter (Redress Mechanism)

Redress Mechanism

Should there be any failure on the part of DEPED-ARMM to meet the requirements of the Citizen’s Charter, the agency shall issue an official apology at the minimum. Other types of redress shall be considered commensurate on the impact resulting from non-compliance to the conditions of the charter

Thank you for helping us continuously improve our services.

Procedure of filing complaints/feedback

Please let us know how we have served you by doing any of the following:

Ø  Send your feedback/complaints through e-mail ([email protected]) or text/call us at 09163585010 or 09184904115; or
Ø  Visit the office of the Action Center for Education (ACE), DepEd-ARMM Regional Office.

If you are not satisfied with our service, your written/verbal complaints shall be attended to by the ACE, headed by Mr. Alfhadar J. Pajiji.

Thank you for helping us continuously improves our services.


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"Matuwid na pamamahala tungo sa ARMM sa masagana't mapayapa"

English - "Good governance for a progressive and peaceful ARMM."

Sinama - "Hap pamarinta tudju ARMM na sambu maka salamat"

Bahasa Sug - "Dan mabuntul tudju pa ARMM masambu iban mahatul"

Meranaw - "Mathitu a kandatu sa ARMM ko katagompiya go kalilintad"