Tuesday, January 27, 2015

Citizen Charter (Redress Mechanism)

Redress Mechanism

Should there be any failure on the part of MBHTE-BARMM to meet the requirements of the Citizen’s Charter, the agency shall issue an official apology at the minimum. Other types of redress shall be considered commensurate on the impact resulting from non-compliance to the conditions of the charter

Thank you for helping us continuously improve our services.

Procedure of filing complaints/feedback

Please let us know how we have served you by doing any of the following:

Ø  Send your feedback/complaints through e-mail (armm.[email protected]) or text/call us at 09778436560 or 09212993811; or
Ø  Visit the office of the Action Center for Education (ACE), MBHTE-BARMM Regional Office.

If you are not satisfied with our service, your written/verbal complaints shall be attended to by the ACE, headed by Ms. Alma Yu.

Thank you for helping us continuously improves our services.

"Moral Governance"

English - "Good governance for a progressive and peaceful BARMM."

Sinama - "Hap pamarinta tudju BARMM na sambu maka salamat"

Bahasa Sug - "Dan mabuntul tudju pa BARMM masambu iban mahatul"

Meranaw - "Mathitu a kandatu sa BARMM ko katagompiya go kalilintad"


"Ministry of Basic, Higher and Technical Education (MBHTE)"