Citizen Charter (Enrolment in Continuing Education Programs)

Frontline Service: Enrolment in Continuing  Education Programs A.     Basic Literacy Program (BLP) B.     Accreditation and Equivalency (A&E) C.     Radio Based Instruction (RBI) Clients: Out  of School Youth and Adults, Zero Level Learners Requirements: ·         1X1 Colored ID Picture (2pcs) ·         Photocopy of Birth Certificate or Baptismal Certificate Schedule of Availability of Service: Monday to Friday, 8:00AM to 5:00PM (No noon break)                                                         During Ramadhan: Monday to Friday Fees: None Total Processing Time: A.     Basic Literacy Program (BLP) - 1 day, 1 hour and 40 minutes B.     Accreditation and Equivalency (A&E) – 1 hour and 40 minutes C.     Radio Based Instruction (RBI) - 1 day, 1 hour and 40 minutes
How to avail of the service: Basic Literacy Program
Step No.	Client Step		Agency Action	Responsible Office/ Position		Location of Service	Maximum Duration of Step
1	Submit duly accomplished enrolment form with required documents (e.g. photocopy of certificate of live birth)		Receive enrolment form and documents, and assess/evaluate the educational level attained	Bureau of Alternative Learning System/ Mobile Teachers/ Alternative Learning System ALS Coordinators/ Instructional Managers		Community Learning Center (CLC )	30 minutes
2	Undergo assessment/ screening test to determine entry level		Conduct assessment/screening in basic literacy and functional literacy test (situational analysis) Identify the learning level attained and group clientele/learners according to their literacy level	Bureau of Alternative Learning System / Mobile Teachers/ Alternative Learning System ALS Coordinators/ Instructional Managers		Community Learning Center (CLC )	1 hour
3	Select schedule of classes most convenient		Inform schedule of classes	Bureau of Alternative Learning System / Mobile Teachers/ Alternative Learning System ALS Coordinators/ Instructional Managers		Community Learning Center (CLC )	10 minutes
How to avail of the service: Accreditation and Equivalency
Step No.	Client Step	Agency Action		Responsible Office/ Position		Location of Office	Maximum Duration of Step
1	Submit duly accomplished enrolment form with required documents (e.g. photocopy of certificate of live birth)	Receive enrolment form and documents, and assess/evaluate the educational level attained		Bureau of Alternative Learning System / District ALS Coordinator/Mobile Teacher		Community Learning Center (CLC )	30 minutes
2	Undergo assessment/ screening test to determine entry level	Conduct assessment/screening in basic literacy and functional literacy test (situational analysis) Identify the learning level attained and group clientele/learners according to their literacy level		Bureau of Alternative Learning System / District Alternative Learning System Bureau of Alternative Learning System / Coordinators (DALCS)/ Mobile Teachers		Community Learning Center (CLC )	1 hour
3	Select schedule of classes most convenient	Inform schedule of classes		Bureau of Alternative Learning System / District Alternative Learning System Bureau of Alternative Learning System / Coordinators (DALCS)/ Mobile Teachers		Community Learning Center (CLC )	10 minutes
How to avail of the service: Radio-Based Instruction Program
Step No.	Client Step	Agency Action		Responsible Office/ Position	Location of Office		Maximum Duration of Step
1	Submit duly accomplished enrolment form with required documents (e.g. photocopy of certificate of live birth)	Receive enrolment form and documents, and assess/evaluate the educational level attained		District Alternative Learning System Coordinators (DALCS)/ Mobile Teachers	Community Learning Center (CLC )		30 minutes
2	Receive notice of the schedule of ALS School on Air Program	Inform student of schedule of ALS school on air program					10 minutes