Tuesday, January 27, 2015

Citizen Charter (Request for Copies of Regional Memos and Orders)

Frontline Service: Request for Copies of Regional Memos and Orders
Clients: Current and Former Officers and Staff of DepEd-ARMM
·         Accomplished Request Slip
·         Identification Card (Government Issued)
·         Authorization or Special Power of Attorney (if the request is filed by a representative)

Schedule of Availability of Service: Monday to Friday, 8:00AM to 5:00PM (No noon break)
                                                      During Ramadhan: Monday to Friday
Fees: None
Total Processing Time: 30 minutes
How to avail of the service:
Step No.
Client Step
Agency Action
Responsible Office/ Position
Location of Office
Maximum Duration of Step
Accomplish request slip and submit requirements
Receive the duly filled up Request Slip
Records Section/
Administrative Aide (ADA)  III
Door 3 from the DXAE-FM Radio Station

5 minutes
Search for the record and retrieve the file
10 minutes
Approve, review and affix initials to the requested document
Records Section/
Chief Administrative Officer III
10 minutes
Pick up the requested
Release the  document
Records Section/
Administrative Aide (ADA)  III
5 minutes

"Moral Governance"

English - "Good governance for a progressive and peaceful BARMM."

Sinama - "Hap pamarinta tudju BARMM na sambu maka salamat"

Bahasa Sug - "Dan mabuntul tudju pa BARMM masambu iban mahatul"

Meranaw - "Mathitu a kandatu sa BARMM ko katagompiya go kalilintad"


"Ministry of Basic, Higher and Technical Education (MBHTE)"