In Cotabato City, May 21, 2018, the DepED-ARMM has launched the Oplan Balik Eskwela (OBE), a regional public assistance command center, in preparation for the opening of school year 2018 to 2019. The OBE is Department's effort to ensure that learners are properly enrolled and able to attend school on the first day of classes.
Hence, OBE shall serve as an information, complaints processing and routing mechanism specifically to receive, process and respond to simple queries; disseminate and clarify DepED policies, programs, and processes particularly those relevant to the opening of classes; correctly identify and coordinate with the concerned DepED offices on complex concern that will require the specific offices' appropriate action; and monitor, document & submit reports on all issues and concerns received by the OBE including the action taken.
