Section 2 (g) of Republic Act 9485 or the Anti-Red Tape (ARTA) Law of 2007 requires the establishment of Public Assistance/Complaints Desk.
The Action Center for Education (ACE) launched on World Teachers' Day (October 5) is part of DepEd-ARMM's compliance to the ARTA requirement. The ACE have two (2) mobile numbers, one landline, an email account and walk-in facility.